We understand how exciting it is to receive your embroidery kits, whether it’s a best embroidery kit, embroidery kit for adults, beginner embroidery kit, or unique embroidery kit. That’s why we provide an easy and reliable way to track your order from the moment it leaves our warehouse until it arrives at your doorstep.
Shipping Updates and Notifications
We keep you informed at every stage of your order:
Order Confirmation: You will receive an email immediately after your order is placed.
Order Shipped: Once your embroidery kit is shipped, you’ll receive tracking information.
In Transit Updates: Check the carrier’s tracking system for real-time updates on your package.
Delivery Confirmation: You’ll be notified when your package is delivered.
Common Questions About Tracking Orders
Q: I haven’t received my tracking number. What should I do?
A: Check your spam/junk email folder. If you still don’t see it, contact our support team for assistance.
Q: My tracking shows “in transit” for several days. Is this normal?
A: Yes. Shipping times may vary based on location, customs, or carrier delays. Please allow extra time for international shipments.
Q: Can I change my shipping address after placing an order?
A: Contact our customer service immediately. If the order has not been shipped, we can update the address.
Q: My package is lost or damaged. What should I do?
A: Reach out to our support team at support@theembroiderykits.com or call 830-436-1796. We will work with you to resolve the issue quickly, including replacements or refunds if necessary.
Tips for a Smooth Tracking Experience
- Ensure your email address is correct when placing the order.
- Keep your order number handy; it is required for tracking.
- Check your spam or promotions folder for shipping emails.
- For international orders, allow additional time for customs clearance.
Contact Us for Assistance
If you encounter any issues or have questions about tracking your embroidery kit, our support team is here to help:
- Email: support@theembroiderykits.com
- Phone: 830-436-1796
- Address: 4662 Farland Avenue, Fredericksburg, TX 78624
We are committed to ensuring that your DIY embroidery kits, including best embroidery kits, embroidery kits for adults, beginner embroidery kits, and unique embroidery kits, arrive safely and on time.
We make tracking your order simple, reliable, and stress-free, so you can focus on the joy of stitching your creative projects.